Commercial Growth · Product Strategy · Practical AI

I help technical B2B teams find the real customer problem and turn it into growth.

I connect upstream customer discovery, product commercialization, sales enablement, pricing discipline, and AI-enabled commercial intelligence.

Professional headshot of Justin Fagan
15+years in technical B2B
100+products launched + GTM
Full-funnelstrategy to sales execution
AI-enabledcommercial intelligence systems

What I do

Commercial clarity for complicated markets.

Find the job-to-be-done

Customer investigation, Voice of Customer, field discovery, need statements, and opportunity mapping.

Turn insight into strategy

Product positioning, portfolio choices, launch plans, pricing logic, and sales enablement.

Build practical AI leverage

Lead generation, product whitespace, prospecting, and commercial intelligence tools that sales teams actually use.

Possibilities

Examples of what this work can unlock.

Portfolio growth

Turn messy categories, SKUs, customer needs, and sales inputs into clearer priorities, positioning, launch plans, and commercial focus.

Product launch + GTM

Move from customer insight to pricing, positioning, channel strategy, launch materials, and field adoption across technical products.

Aftermarket expansion

Use segmentation, value-chain insight, and product-to-sales execution to grow share, margin, and customer economics.

Practical AI leverage

Build commercial intelligence workflows for lead generation, prospect enrichment, whitespace discovery, and faster sales preparation.

How I operate

Direct, practical, customer-backed, and builder-minded.

I am a husband, father of four, youth coach, West Point graduate, former infantry officer, MBA, Division I hockey alum, and commercial leader. I care about making hard things simple enough for teams to act on.

Read the deeper work examples →